Account Associate/Representative

Job Description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as an Account Associate in our Chemical Solutions and Monitoring (CSM) division and begin your career journey in innovation and sustainability.

Job Description

We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands-on experience in technical analysis and customer service while developing your expertise in water treatment technologies.

What You'll Do

• Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.
• Data Collection & Analysis: Collect and process samples, evaluate treatment data, and assist in preparing technical reports under the supervision of the Account Manager.
• Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes.
• Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building.
• Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation.
• Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager.
• Safety Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings.

Qualifications

What We're Looking For

Education & Experience:

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome.
• Interest in chemical water & process treatment
• Strong academic background or internship experience in technical fields and/or industrial environments
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Key Characteristics:

• Strong analytical and problem-solving aptitude
• Excellent written and verbal communication skills
• Eagerness to learn and develop technical expertise
• Detail-oriented with strong organizational abilities
• Ability to work collaboratively in a mentoring environment
• Comfortable learning in industrial environments
• Enthusiasm for environmental sustainability and water treatment.

What Success Looks Like

• Successfully complete all required technical training programs
• Demonstrate proficiency in sample collection and basic data analysis
• Contribute accurate and timely support to Account Manager activities
• Build foundational knowledge of customer industries and applications
• Show progression toward independent technical analysis capabilities
• Maintain safety standards and professional conduct at all customer sites.

Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive mentoring, extensive technical and commercial training, and clear pathways for career advancement in the growing field of water treatment and environmental sustainability.

This position offers excellent learning opportunities and is designed to prepare you for advancement to Account Representative level.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

To ensure transparency and compliance with employment laws, we provide the following details regarding this position:

• Compensation: The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: 74,675 to 80,000 CAD.
• Artificial Intelligence (AI) Disclosure: We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.
• Vacancy Status: This posting is for an existing vacancy.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in Canada immediately; the employer will not sponsor applicants for Canada work authorization (e.g. closed work permit) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.