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Job Description
* Accountable for fraud loss targets and the customer experience* Reviews daily fraud attacks to create segmentation and develop/implement fraud strategies while balancing the impact to the operational teams and customer experience* Strategizes on adjustments to shifting network rules, liability requirements or other exogenous factors* Owns the strategy design and configuration in all fraud prevention platforms (e.g. Falcon, TSYS, FIS, SQN, PRM, Citadel, DPS, VCas, Avant, Experian, Transunion), in alignment with the Change Management protocols* Supports case valuation and prioritization to optimize fraud management* Are a subject matter expert on the end-to-end operational process, transaction liability and regulatory requirements* Provide ad-hoc analysis to support decision-making at the executive level* Design champion / challenger strategies that lead to ongoing learning and improvement* Expected to leverage that subject matter expertise to independently investigate new, high-risk exposures under very tight timelines* Produce timely diagnostics to identify system, strategy and operational issues* Participates in defect analysis to identify and remediate coverage gaps* Identify, track, and provide solutions to ongoing fraud vectors and portfolio threats* Think forward and provide early gap mitigation to emerging threat vectors globally* Works with business partners to understand new intent, and to identify the incremental fraud risks associated with that intent* Collaborates with business partners to develop solutions that minimize fraud risk while enabling business partners to achieve bank strategic priorities* Occasionally provides IT release support to ensure projects reliably deliver on fraud requirements* Support the continuous improvement agenda for our operational partners* Maintain strong relationships with internal stakeholders such as Fraud Operations, Internal Business Partners, Vendor Managers etc.* Act as a subject matter expert and represents the team or bank at project meetings or industry forums* Undergraduate degree from a technical domain (e.g. finance, engineering, mathematics/statistics computer science), preferably from a STEM program* 2+ years' experience in an analytical capacity Total number of experience required is 5+* Experience using analytical software tools such as Python, R, SQL, Tableau and Excel for data analysis, automation, and reporting* In-depth knowledge of data science tools such as NumPy, pandas, matplotlib, scikit-learn/TensorFlow/Keras or equivalent* Understanding of machine learning methods with experience in deployment and implementation* Experience with automation tools and proven implementation record* Ability to quickly and independently structure and deliver on new problems not previous tackled by the bank* Demonstrated analytical, modeling and problem solving skills* Creative, Critical, Conceptual thinker, ability to wade through data and arrive at conclusions* Ability to communicate strategy analysis to both technical and non-technical team members, either verbally or via documentation* Ability to take initiative and work independently under tight timelines* Ability to work collaboratively and build relationships* Ability to effectively manage multiple projects and priorities simultaneously* Motivated to constantly strive to find innovative ways to enhance capabilities* Experience in fraud management is an asset* Knowledge of machine learning is an asset* Automation experience is an asset* Knowledge of fraud detection platforms is an asset* Agile experience is an asset**Our Values** At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. **Our Commitment to Diversity, Equity, and Inclusion** At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. **Helping to Make an Impact in Communities – TD Ready Commitment** TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: | |#J-18808-Ljbffr