Job Description
About Us:
Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.
Key Responsibilities:
As a Dental Administrator, you will support the day-to-day administrative operations of the practice. Your duties will include:
- Scheduling and rescheduling patient appointments
- Handling phone calls and email inquiries in a professional, patient-focused manner
- Assisting with patient intake and ensuring records are updated accurately
- Supporting billing processes, including processing payments and assisting with insurance claims
- Coordinating with dental staff to ensure smooth patient flow and care
- Helping maintain office organization and assisting with supply ordering as needed
- Providing general administrative support to the team and learning office systems and workflows
Qualifications and Skills:
- Minimum of 1 year of administrative experience, preferably in a dental or healthcare setting
- Strong organizational skills and attention to detail
- Basic knowledge of dental or medical billing is an asset (training provided)
- Familiarity with dental practice management software (e.g., Open Dental, or willingness to learn)
- Good communication skills, both written and verbal
- Ability to manage multiple tasks in a fast-paced environment
- A positive, patient-oriented attitude and willingness to learn and grow in the role
Why Join?
Competitive salary and benefits package
A supportive and friendly work environment
Opportunities for professional growth and development
- Convenient location in North York, accessible by public transit