Green Shield Canada (GSC) logo

Member Experience Architect & Journey Lead

Green Shield Canada (GSC)

Toronto, Canada

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$6 - $8 Posted:

Job Description

A health benefits organization in Toronto is seeking a Member Experience Manager to enhance member satisfaction through data-driven strategies and personalized care. Candidates should have 6-8 years of experience in customer experience, strong journey mapping skills, and proficiency with experience tools like Qualtrics. This role offers opportunities for impactful engagement and collaboration across teams, contributing to the organization’s mission of better health for all Canadians.
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