Restaurant Supervisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>3 Brasseurs is a growing company that takes its social responsibilities seriously and places people at the heart of its decisions and strategy.</strong></p><p>We are looking for enthusiastic individuals to join a close-knit team and share our passion for on-site brewed beer in a warm and welcoming atmosphere.</p><p>Being a manager with us means working in a participative management style, while enjoying autonomy and responsibility. Our Supervisor position is a full role that provides excellent development opportunities to build a career with us!</p><p><strong>Joining the 3 Brasseurs team means enjoying these benefits:</strong></p><ul><li><p>Group insurance covered 55% by the employer</p></li><li><p>Employee Assistance Program fully paid by the employer</p></li><li><p>Employee meal discounts</p></li><li><p>Fast-track career advancement opportunities within the company</p></li><li><p>A company culture focused on personal and professional growth</p></li><li><p>A dynamic team and friendly work environment</p></li><li><p>Free employee parking</p></li></ul><p><strong>Position Overview</strong><br /> Reporting to the Restaurant Manager, the Supervisor supports the oversight and supervision of staff, ensuring team performance and the proper execution of delegated tasks. As a brand ambassador, the Supervisor embodies the company&#39;s values and represents upper management with professionalism. All actions and decisions are guided by collective success, service excellence, and the well-being of both customers and employees.</p><p>This role offers a career development opportunity leading to a management position. It is intended for an experienced team memberwhether a server, bartender, or support staffwho demonstrates a strong work ethic and adherence to the company&#39;s best practices.</p><p><strong>Main Responsibilities:</strong></p><ul><li><p>Ensure service quality and atmosphere meet company and management standards.</p></li><li><p>Manage workflow to guarantee smooth and efficient service.</p></li><li><p>Evaluate daily performance through observation and actions, then provide coaching.</p></li><li><p>Help identify career development opportunities for team members.</p></li><li><p>Assist in resolving employee issues and conflicts.</p></li><li><p>Oversee quality control and ensure standards, protocols, and regulations are respected.</p></li><li><p>Communicate organizational needs so employees are set up for success.</p></li><li><p>Supervise and act as a reference point for employees, offering guidance, support, and compassion.</p></li><li><p>Step in to assist management when needed.</p></li><li><p>Act as a liaison between staff and management, fostering strong communication.</p></li></ul><p><strong>Qualifications for Success</strong></p><p><em>Experience</em></p><ul><li><p>6 months to 1 year of supervisory or leadership experience in the restaurant or hospitality sector (an asset).</p></li><li><p>Hands-on floor experience with a solid understanding of restaurant operations.</p></li></ul><p><em>Skills & Competencies</em></p><ul><li><p>Excellent communication skills in French and the ability to communicate in English.</p></li><li><p>Strong customer service orientation and ability to prioritize during high-volume periods.</p></li><li><p>Natural leadership and team spirit.</p></li><li><p>Motivation to learn and develop management skills.</p></li><li><p>Ability to support the team in sales management and operational efficiency.</p></li><li><p>Strong coaching, motivating, and training abilities.</p></li><li><p>Conflict resolution skills and ability to maintain a positive work environment.</p></li><li><p>Positive, dynamic attitude with a drive to take on challenges.</p></li><li><p>Attention to detail and rigor in task execution.</p></li></ul><p><strong>Work Schedule</strong></p><ul><li><p>Full-time or Part-time</p></li><li><p>Availability from Monday to Sunday with 2 days off per week.</p></li><li><p>Participation in both opening and closing shifts on a rotational basis.</p></li><li><p>Flexible hours: days, evenings, and weekends depending on restaurant needs.</p></li></ul><p><br /></p></p></p>