Spa Associate

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>Benefits:</strong><br /><ul><li>Competitive salary</li><li>Dental insurance</li><li>Employee discounts</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Training & development</li><li>Vision insurance</li></ul><br /><strong>Join Our Team as a Spa Associate at Hand & Stone Newmarket!</strong><br /><strong>Location:</strong> 77 Harry Walker Pkwy S, Unit-2, Newmarket, ON L3Y 0G3<br><br>If you enjoy being the welcoming face that sets the tone for someones day, this role might be a great fit for you. At Hand & Stone Massage and Facial Spa Newmarket, our Spa Associates help create a calm, friendly, and seamless experience from the moment clients walk through our doors.<br><br>Were looking for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional service. If youre mature, reliable, and motivated by meaningful client interactions and sales opportunities, wed love to meet you!<br /><em>Availability on evenings and weekends is required.<br /></em><br><br><strong>What Youll Do<br /></strong><br><br><ul><li>Greet every client with warmthboth in person and over the phone<br><br></li><li>Guide clients through booking, check-in, and spa processes<br><br></li><li>Recommend memberships, packages, gift cards, upgrades, and retail products<br><br></li><li>Work closely with massage therapists and estheticians to ensure smooth client flow<br><br></li><li>Juggle phones, bookings, and sales conversations with ease<br><br></li><li>Share the benefits of massage and skin care in a friendly, knowledgeable way<br><br></li><li>Maintain accuracy in all client files and records<br><br></li><li>Keep the spa clean, calm, and professional at all times<br><br></li><li>Support the team with additional tasks as needed<br><br></li></ul><strong>What You Bring<br /></strong><br><br><ul><li>A passion for sales and goal achievement<br><br></li><li>Confident communication and customer service skills<br><br></li><li>Comfort working in a busy, multitasking role<br><br></li><li>Basic computer skills<br><br></li><li>A friendly, polished, and dependable approach<br><br></li><li>A positive attitude and desire to contribute to a supportive team<br><br></li></ul><strong>Why Youll Love Working With Us<br /></strong><br><br><ul><li>Competitive pay structure: <strong>$17.60/hour + commissions & incentives<br /></strong><br /></li><li>Group insurance benefit options for full-time team members<br><br></li><li>Flexible scheduling that supports work-life balance<br><br></li><li>A clean, professional, and welcoming spa environment<br><br></li><li>A supportive team that values collaboration and positivity<br><br></li><li>Opportunities to grow within a respected, well-known wellness brand<br><br></li></ul>At Hand & Stone Newmarket, we believe the best client experience starts with a team that feels valued, supported, and set up for success. If youre excited to be part of a team that truly cares, wed love to connect with you.<br><br><strong>We look forward to speaking with you!<br /></strong><br><br></p></p>