General Manager Grocery Store

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>General Manager – Grocery Store</strong></p><p><strong>Reports To:</strong> Managing Director <br /><strong>Company:</strong> JDass Corp</p><p><strong>Salary:</strong> $60K - $100K</p><p><strong><em>Note:</em></strong><em> </em><strong><em>Applicants must have 5–7 years of relevant experience managing retail or grocery store operations as a General Manager</em></strong><em>.</em></p><p><strong>Position Overview:</strong></p><p>Highland Farms is seeking a seasoned and dynamic <strong>General Manager</strong> to oversee the daily operations of our grocery store in Mississauga. The ideal candidate will possess strong leadership skills, extensive retail management experience, and a deep understanding of grocery and general merchandise trends. This role is responsible for driving sales, enhancing profitability, ensuring operational excellence, and fostering a customer-focused culture.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead all aspects of store operations to achieve sales targets and maximize profitability</p></li><li><p>Ensure exceptional customer service by resolving complaints and queries promptly</p></li><li><p>Recruit, interview, and onboard new staff; oversee training and development of department managers</p></li><li><p>Manage staff scheduling, task assignments, and performance evaluations</p></li><li><p>Oversee inventory management, stock control, and receiving processes</p></li><li><p>Monitor financial performance, analyze variances, and prepare annual budgets</p></li><li><p>Implement corrective actions and cost-control strategies to meet financial objectives</p></li><li><p>Maintain compliance with health, safety, and operational standards</p></li><li><p>Develop and maintain strong relationships with customers and suppliers</p></li><li><p>Approve contracts and ensure consistent availability of merchandise and services</p></li><li><p>Analyze market trends to plan promotions, clearance sales, and pricing strategies</p></li><li><p>Review merchandising plans, advertising efforts, and product displays to optimize sales</p></li><li><p>Collaborate with cross-functional teams to align service delivery with customer expectations</p></li></ul><p><strong>Qualifications & Experiences:</strong></p><ul><li><p>Diploma or degree in Retail Management, Business Administration, or a related field (e.g., HND/HNC)</p></li><li><p><strong>Minimum 5 years</strong> of experience in retail or grocery store management</p></li><li><p>Strong leadership, communication, and interpersonal skills</p></li><li><p>Proven ability to manage budgets, drive sales, and lead teams effectively</p></li><li><p>Proficiency in inventory systems, IT tools, and basic accounting</p></li><li><p>Excellent market knowledge and strategic planning capabilities</p></li><li><p>Ability to multitask, work under pressure, and adapt to a fast-paced environment</p></li></ul><p><strong>Why Join Us:</strong></p><p>Working at Highland Farms means being part of a team that values entrepreneurial spirit, encourages innovation, and supports professional growth. We offer a collaborative environment where your ideas and expertise are embraced.</p></p></p>