Mail Clerk

Job Description

Two in-office positions available in Halifax within the insurance industry, focused on mail services and courier operations across Canada. Perfect for detail-oriented individual with strong communication skills and proficiency in Microsoft Office. Full-time weekday schedule with potential for extension based on performance. <br>
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What is in it for you:<br><br>• Hourly salary of $16.50<br>
<br>• 1-month contract with the potential for extension employment.<br>
<br>• Full-time position: 37.50 hours per week.<br>
<br>• Weekday schedule from 8:00 am to 4:00 pm.<br>
<br>• On-site work in a dynamic environment.<br>
<br>• Join a passionate and inclusive team of professionals.<br>
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Responsibilities:<br><br>• Operate main mail distribution centres across Canadian head office and branch locations.<br>
<br>• Accurately manage all outgoing Advisor mail for Canadian Division Mail Services.<br>
<br>• Ensure timely distribution to Advisors and Canadian Division Resource Centres.<br>
<br>• Receive, open, sort, and deliver incoming mail, output, and couriers.<br>
<br>• Prepare, sort, and ship all outgoing mail and couriers.<br>
<br>• Process troubleshooting mail and inbound bulk mail with high accuracy.<br>
<br>• Complete print jobs including receiving work via email, envelope filling, and machine processing.<br>
<br>• Conduct quality control on Advisor mail correspondence, perform branch lookups using the advisor portal.<br>
<br>• Perform shipping and receiving tasks, manage branch bags and notification emails.<br>
<br>• Lift packages up to 50 lbs, transport materials between business units.<br>
<br>• Process couriers via UPS, Canada Post, and QA courier; provide support at the service window and via phone, Teams, and email.<br>
<br>• Use Microsoft Office tools for records management, mail processing, and communication with internal clients.<br>
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What you will need to succeed:<br><br>• High school completion required.<br>
<br>• Previous experience in administrative, courier, or customer service roles.<br>
<br>• Experience with document scanning and mail processing.<br>
<br>• Solid proficiency in Microsoft Office, particularly Outlook and Excel.<br>
<br>• Ability to meet physical demands, including lifting up to 50 lbs.<br><br>• Excellent verbal and written communication skills.<br>
<br>• Strong organizational, multi-tasking, and prioritization skills in high-volume settings.<br>
<br>• Ability to adapt to fluctuating workloads and deadlines.<br>
<br>• Comfortable working both independently and collaboratively.<br>
<br>• Demonstrated analytical thinking and problem-solving skills.<br>
<br>• High accuracy and attention to detail.<br>
<br>• Fast and accurate PC skills.<br>
<br>• Customer service mindset with empathy, patience, and a positive attitude.<br>
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Why Recruit Action?<br>
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Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.<br>
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