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Remote Customer Enrollment Representative (Entry Level)

FBSPL

Markham, Canada

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Job Description

Overview


We’re working with a client looking for a Remote Onboarding Representative who can guide customers as they begin their benefits program review. You’ll follow clear talking points, connect with people who already requested information, and enjoy a flexible full-time setup.

Responsibilities


• Reach out to customers starting the review process

• Offer introductory explanations of available benefits programs

• Keep customer progress organized and updated

• Walk customers through early onboarding steps

• Share notes and updates with the team

Qualifications


• Strong, friendly communicator

Organized and adaptable

• Comfortable helping customers with step-by-step guidance

• Open to training and coaching

What’s Offered


• Flexible remote work

• Performance-based compensation with bonuses and residuals

• Warm inbound interest

• Training included

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