Shift Supervisor

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>JOB DESCRIPTION</strong><br /><p></p><p>As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!</p><p><br /></p><p>Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer&#39;s expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities</p><p><br /></p><p><strong>The following provides an overview of the basic responsibilities of a Shift Supervisor:</strong></p><p>You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.</p><p>You must be available to work all shifts - Opens, Midday and Closing Shifts.</p><p><br /></p><p><strong>General Responsibilities:</strong></p><ul><li>Train, monitor and reinforce food safety procedures to team members.</li><li>Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.</li><li>Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready.</li><li>Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.</li><li>Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.</li><li>Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.</li><li>Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.</li><li>You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.</li><li>Follow up and ensure resolution of guest-related issues as needed.</li></ul><p><br /></p><p><strong>Why work for us?</strong></p><ul><li>Flexible scheduling</li><li>Employee meal discount</li><li>Premium Rate of Pay</li><li>Fast pace work environment</li></ul><p><br /></p><p>For high-performing Shift Supervisors, there may be growth opportunities in Restaurant Management. We&#39;d love to learn about you - apply today!</p><br><br><strong>REQUIREMENTS</strong><br /><ul><li>Tim Hortons experience an asset</li><li>Must be able to lift 25 lbs</li><li>Previous supervisory experience in Quick Service</li><li>Friendly and outgoing</li><li>Flexible schedule</li></ul><br><br><strong>ABOUT THE COMPANY</strong><br /><p></p><p><strong><em>Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.</em></strong></p><br /><p>By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.</p></p></p>